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Privacy Policy

Last Updated: [01/01/2024]

Welcome to AeroLift.AI, LLC. ("we," "our," "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.aerolift.ai] and our services (collectively, the "Services"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Services.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Services includes:

# Personal Data

Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Services or when you choose to participate in various activities related to the Services.

# Derivative Data

Information our servers automatically collect when you access the Services, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Services.

# Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Services.

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Services to:

# Create and manage your account.
# Process your transactions and send related information, such as purchase confirmations and invoices.
# Improve our Services and develop new products, services, and features.
# Communicate with you, including sending you technical notices, updates, security alerts, and support and administrative messages.
# Monitor and analyze usage and trends to improve your experience with the Services.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

# By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

# Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

# Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

4. Data privacy : The use of information received from Cloud drives such as Google Drive, Microsoft OneDrive, Amazon S3 will adhere to the respective companies User Data Policy, including the Limited Use requirements. We limit use of data to providing or improving your appropriate use case or features that are visible and prominent in the requesting application's user interface.

Transfers of data are not allowed, except:

# To provide or improve your appropriate use case or user-facing features that are visible and prominent in the requesting application's user interface and only with the user's consent;
# For security purposes (for example, investigating abuse);
# To comply with applicable laws and/or regulations; or,
# As part of a merger, acquisition or sale of assets of the developer after obtaining explicit prior consent from the user.

Do not allow humans to read user data, unless:

# You have obtained and documented the user's explicit consent to read specific data (for example, helping a user re-access the product or a service after having lost their password);
# The data (including derivations) is aggregated and anonymized and used for internal operations in accordance with applicable privacy and other jurisdictional legal requirements;
# It's necessary for security purposes (for example, investigating abuse); or,
# To comply with applicable laws and/or regulations.

All other transfers, uses, or sale of user data is completely prohibited, including:

# Transferring or selling user data to third parties like advertising platforms, data brokers, or any information resellers.
# Transferring, selling, or using user data for serving ads, including retargeting, personalized or interest-based advertising.
# Transferring, selling, or using user data to determine credit-worthiness or for lending purposes.
# Transferring, selling, or using user data to create, train, or improve a machine learning or artificial intelligence model beyond that specific user’s personalized model for the appropriate use case or user-facing feature.

AeroLift.AI is not in the business of building, training or developing models. We do not use Cloud Drive APIs to develop, improve, or train generalized AI and/or ML models.

Data Retention
Data Collection: User data will be collected only for specified, explicit, and legitimate purposes. Users will be informed about the type of data collected and the purpose of its collection.

Retention Period: User data will be retained only for as long as necessary to fulfill the purposes for which it was collected. The retention period will vary depending on the type of data and the purpose of its collection, as outlined below:

# Account Information: Retained for the duration of the user's account and for a period of up to [specific period, e.g., 2 years] after account closure.
# Transaction Data: Retained for [specific period, e.g., 7 years] to comply with legal and financial record-keeping requirements.
# Support Data: Retained for [specific period, e.g., 1 year] after the support request is resolved.
# Extended Retention: In certain cases, such as to comply with legal obligations, prevent fraud, or resolve disputes, data may be retained for longer periods as required by law or legitimate business needs.

Data Deletion
User Rights: Users have the right to request the deletion of their personal data. Requests can be made through [specific method, e.g., account settings, contact form].

Deletion Procedures: Upon receiving a deletion request, we will verify the user's identity and proceed with the deletion of their data within [specific timeframe, e.g., 30 days]. Data will be deleted from all systems, including backups, where feasible.

Automatic Deletion: Data that is no longer needed for its intended purpose will be automatically deleted in accordance with our data retention schedule.

Exceptions: Data required to be retained by law, or for legitimate business purposes such as fraud prevention or dispute resolution, will not be deleted until no longer necessary for those purposes.

3rd party data collected with user consent: Any data collected with user consent from 3rd party Cloud drives like Google Drive, Microsoft OneDrive and Amazon AWS S3 will be removed or deleted with termination of a user account. Data references will be removed across all storage locations like SQL Databases, App databases, Vector databases.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.

7. Your Privacy Rights

You may review, change, or terminate your account at any time. Based on the laws of some countries, you may have additional rights. These may include the right to request access to your personal data, to request correction or erasure, to object to or restrict the processing of your data, and to request portability of your personal data.

8. Updates to This Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

AeroLift.AI, LLC.
Email: privacy@aerolift.ai
Mailing Address: 5900, Balcones Drive, STE 100, Austin, TX 78731, USA
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About Us
AeroLift.AI, the driving force behind the future of enterprise automation. At AeroLift.AI, we are on a mission to empower businesses like yours with cutting-edge technology, revolutionizing the way you approach data-driven operations.

AeroLift.AI envisions a future where businesses achieve unparalleled autonomy through the seamless integration of GenAI and Large Language Models (LLMs).

We understand the paramount importance of privacy and security, and we are proud to pioneer these advancements within the confines of a Trusted Execution Environment (TEE).